Effective Date: May 2025
Kakklein Collective is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our online art gallery.
Information We Collect
When you use our site, we may collect the following types of personal information:
- a) Information You Provide:
- Name
- Email address
- Shipping and billing address
- Phone number (optional)
- Payment details (processed securely via third-party providers)
- b) Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Referring website
We use cookies and similar tracking tools to enhance your browsing experience. You may choose to disable cookies in your browser settings.
How We Use Your Information
We collect and use your information to:
- Process and ship your orders
- Send order confirmations and tracking updates
- Respond to customer inquiries
- Improve our website and user experience
- Send promotional emails (only with your consent)
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Payment Processing
We use secure third-party payment gateways (such as PayFast, Yoco, or PayPal) to process payments. Your payment details are encrypted and not stored on our servers.
Third-Party Services
We may share your information with trusted third parties who assist in fulfilling your order (e.g. DHL for shipping). These providers are obligated to keep your data secure and confidential.
Email Communications
If you opt in to receive newsletters or promotional updates, you may unsubscribe at any time by clicking the “unsubscribe” link in any of our emails.
Data Security
We take data security seriously. Our website uses SSL encryption to protect your information. Access to personal data is restricted to authorized personnel only.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your personal data (where legally applicable)
- Withdraw consent for marketing communications
To make a request, email us at info@kakklein.co.za.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting obligations.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, with the updated date. Continued use of the site constitutes acceptance of the revised policy.
Contact Us
For questions or concerns regarding your privacy or this policy, contact us at:
Email: info@kakklein.co.za
Phone: +27 76 218 0328